Privacy Policy

Last updated: August 11, 2026

This Privacy Policy describes how CloudVault DevOps (CloudVault DevOps Consulting Limited) collects, uses, and protects your personal information when you visit our website and use our services. We are committed to protecting your privacy and handling your data responsibly in accordance with applicable data protection laws.

Who We Are

We are a cloud migration and DevOps consulting firm based in Galway, Ireland, providing educational resources and professional services in containerization strategies, CI/CD pipeline setup, multi-cloud architecture design, and automated deployment workflows. We act as the data controller for any personal information you provide to us through our website and services.

Information We Collect

We collect information in several ways to provide and improve our services:

• Contact Information: When you contact us through our contact form or email, we collect your name, email address, phone number, company name, and any message content you provide.
• Website Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent on pages, referral sources, and device information through analytics tools.
• Cookie Data: We use cookies to enhance your browsing experience and understand how you use our site. This includes session cookies and persistent cookies.
• Technical Information: We collect IP addresses, browser types, operating systems, and other technical details to maintain website security and performance.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you contact us or subscribe to our services, you provide explicit consent for us to process your information.
• Legitimate Interest: We use analytics and technical data to improve our website functionality and provide better user experiences.
• Legal Obligation: We may process data to comply with Irish and EU data protection regulations and other applicable laws.

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your inquiries and providing customer support
• Delivering our consulting services and educational resources
• Improving and optimizing our website and service offerings
• Analyzing usage patterns to enhance user experience
• Sending you relevant updates, newsletters, or service announcements (with your consent)
• Maintaining website security and preventing fraud
• Complying with legal obligations and regulatory requirements

Data Retention

We retain your personal information for specific periods based on the type of data and its purpose:

• Contact Form Messages: We retain contact inquiries for up to 24 months after your last interaction with us, allowing us to maintain communication history and follow-up records.
• Analytics and Cookie Data: Analytics data is retained for up to 12 months from collection. Cookie-based tracking data is automatically cleared based on cookie expiration settings.
• Server Logs: Technical server logs containing IP addresses and access information are retained for up to 12 months for security and performance analysis.
• Email Communications: Email correspondence is retained for up to 36 months to maintain service records and address historical inquiries.
• Service Data: If you engage our consulting services, we retain project-related data for up to 36 months after service completion for audit and compliance purposes.

Your Data Protection Rights

Under Irish and EU data protection law, you have the following rights regarding your personal information:

• Right of Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your personal data under certain circumstances.
• Right to Data Portability: You can request your data in a structured, commonly used format.
• Right to Object: You can object to certain processing activities, including direct marketing.
• Right to Withdraw Consent: You can withdraw consent for processing at any time.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. We use both essential cookies (required for basic functionality) and analytical cookies (for understanding user behavior). You can control cookie settings through your browser preferences. For detailed information about our cookie usage, please refer to our Cookie Policy.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include encrypted connections (SSL/TLS), secure data storage, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your data.

International Data Transfers

As a company based in Ireland within the European Union, we primarily process data within the EU. If we transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or adequacy decisions recognized by Irish and EU authorities.

Third-Party Services

We may use third-party service providers for analytics, hosting, and communication purposes. These providers are bound by confidentiality agreements and are only permitted to use your data for the specific services they provide to us. We carefully select vendors that maintain appropriate data protection standards.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or applicable laws. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date. Your continued use of our website and services following any changes constitutes your acceptance of the updated Privacy Policy.

Supervisory Authority

If you have concerns about how we process your personal information, you have the right to lodge a complaint with the Data Protection Commission (DPC), which is Ireland’s independent data protection authority. You can contact the DPC through their official website or submit a formal complaint detailing your concerns.